CAVAL Maintenance

Requests Details

Request No.	2013/42
Priority	Standard
Date Reported	20th Nov 2013
Reported By	evav
Area	CARM2
Managed By	catherinem
Description	CARM2 Lift not working. Call placed at 2.30pm. Alex from Otis arrived at 4.05pm to look at lift.
Service Provider	Otis Elevators
Invoice Number
Date Notified	20th Nov 2013
Date Resolved	01st Nov 2018

Note Details

	Text
	20.11.2013 4.20pm SSB - Holly showed Alex the lift. He was confused as it appeared that All Lifts looked after the lift. I told him that it had recently been taken over and Otis looked after both now. He said the phone line still goes through to All Lifts. He also need the Otis paperwork. He said he will be back tomorrow (could not give me a time). The lift is working and the Emergency line is working.
	22.11.2013 SSB - Alex here today. Alex advised OTIS will be back next week to fix the phone lines.

Text

20.11.2013 4.20pm SSB - Holly showed Alex the lift. He was confused as it appeared that All Lifts looked after the lift. I told him that it had recently been taken over and Otis looked after both now. He said the phone line still goes through to All Lifts. He also need the Otis paperwork. He said he will be back tomorrow (could not give me a time). The lift is working and the Emergency line is working.

22.11.2013 SSB - Alex here today. Alex advised OTIS will be back next week to fix the phone lines.